Website Manager

New England Flag Football

Refund Policy



Refund Policy

NEFFL has a no refund policy in which NO REFUNDS will be issued after the registration has been completed.  In the event of a player cancellation request all orders are subject to a $30 admin and processing fee per player.  The fee is accessed  to cover the cost of the leagues insurance liability for the season for each player playing in each league location.  Once a cancellation has been processed the fee will be deducted from the initial registration fee paid and a credit for the remainder balance will be issued to your account for a future use. Please note credits DO NOT EXPIRE. After the cancellation is processed, an email will be sent to the email address on file providing you with the instructions on how to redeem.

Refund requests for injury or illnesses will require documentation and is at the discretion of the NEFFL.NEFFL reserves the right to merge divisions or cancel any division based upon low enrollment and or conditions beyond our control.  In the event of NEFFL having to cancel a division due to low enrollment  (this does not include the merger of divisions), the participant registered would be eligible for the following options, a credit on file that does not expire to be used for another season ie spring, fall, winter, sports camps.

Also, if registration was paid via a credit on file & the season is cancelled due to Covid the credit goes back on acct. If the credit used required additional funds to be paid via Credit Card only the additional funds paid will be refunded back to the CC on file. For example, parent had a credit on file for $120 and the new registration fee was $140 which required a $20 cc payment. The original credit of $120 goes back on account and the additional $20 is refunded back to cc on file. CREDITS ON ACCOUNTS DO NOT EXPIRE

Lastly, if NEFFL is forced to postpone or cancel a season already in session due to COVID or other circumstances beyond our control there will be no REFUNDS issued.  Accounts will be pro-rated based on how many weeks were played and a credit will be placed in your online account

Please send all cancellation or transfer requests to [email protected]

Thank you
NEFFL Staff

 

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